Returns & Exchanges
At Aguilar Shop, we want you to be completely satisfied with your electronic purchases, which is why we offer a 30-day return window for items in their original condition. All returns must include the original packaging, manuals, and accessories to qualify for a full refund or exchange.
Initiate Your Request
Log into your Aguilar Shop account, navigate to your order history, and select the 'Request Return' button for the specific electronics item.
Prepare the Package
Securely pack the device in its original box with all cables and components, ensuring you include a copy of your digital invoice.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing